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Press Release - Teletrac Navman Survey Finds Managing Costs is Transportation Industry’s Top Business Challenge

Data Blocks
Data Blocks

Teletrac Navman Survey Finds Managing Costs is Transportation Industry’s Top Business Challenge

Telematics, whose benefits include cost-savings, on the rise across the industry with 74 percent of companies either currently using or planning to in the next year


Glenview, IL, Oct. 17, 2017 — Teletrac Navman, a global software-as-a-service provider leveraging location-based technology and services for managing mobile assets, today released findings from its Telematics Benchmark Report: U.S. Transportation Edition. The survey, which examined best practices, trends and current issues influencing transportation organizations in the United States, found reducing costs, increasing fleet size, incorporating telematics solutions, and hiring and retaining new drivers were top business priorities across the industry.

In addition, 39 percent of respondents named reducing operational costs as their top business goal for 2017. Margins are already thin across the industry due to expenses that companies cannot control, like fluctuating fuel costs; as a result, more organizations are looking to solutions like technology and outsourcing drivers and equipment to improve productivity, streamline operations and reduce waste.

Here are some of the other insights the survey revealed:

The electronic logging device (ELD) mandate tops the list of compliance concerns for 73 percent of fleets.

  • On a scale of one to five, more than three quarters of organizations said they are confident that they will be ELD-ready by the December deadline, with large fleets (in the 101-500 and 500-plus ranges) reporting the highest confidence.
  • Despite high driver concern about ELDs, 28 percent of organizations report doing nothing to address those concerns.
  • For organizations already implementing ELDs, eliminating manual processes (30%), reducing risk of compliance violations (28%) and improving driver and public safety (16%) were rated as top benefits.

Managing costs presents a major challenge, but most respondents still plan to invest in their businesses.

  • 61 percent plan to increase their vehicles and equipment during the next year to modernize their fleets, thereby reducing maintenance costs over time.
  • To address the growing driver shortage, 58 percent say they reward drivers for good performance to improve retention and 20 percent report they are hiring more drivers in the next year.
  • Freight tonnage is increasing and companies have a variety of ways to meet demand: 30 percent of respondents outsource drivers, 30 percent outsource trucks and 12 percent use telematics.

Investing in technology is top of mind.

  • 74 percent of respondents either currently use telematics or plan to do so in the next year, including GPS tracking and fleet management solutions.
  • 41 percent name implementing technology for regulatory compliance as their top planned investment during the next year.
  • While nearly half of respondents report relying on pulling paper records for hiring and business projections, 23 percent are using big data tools.

“Facing fluctuating fuel costs, a driver shortage and new regulatory challenges, it’s not surprising that executives in transportation are doing everything they can to control costs and boost revenue,” said Sid Nair, senior director of transport and compliance, Teletrac Navman. “Companies are investing in technologies from telematics to data management tools to help streamline their workflow and connect drivers to the back office. This is only the beginning of a paradigm shift centered around technology adoption and use.”

The full report can be found at:

Survey Methodology
The 2017 Teletrac Navman Telematics Transportation Report was based on a survey of more than 1,200 fleet operations and fleet management professionals from around the world. Of the total survey respondents, 118 indicated that their primary industry was transportation and were based in the United States. The results described in the 2017 Telematics Benchmark Survey: U.S. Transportation Edition, were compiled from those respondents.

About Teletrac Navman
Teletrac Navman, the combined company formed by Teletrac Inc. and Navman Wireless offers GPS-based fleet optimization products and services, including real-time vehicle tracking, electronic logging, communications and analytics that enable companies to monitor, measure and improve operational costs and efficiencies. The company's technology currently tracks more than 500,000 vehicles owned by over 40,000 organizations on six continents, making it one of the world's largest fleet management software solutions providers. The company, headquartered in Glenview, IL, has offices in the United States, Mexico, United Kingdom, New Zealand and Australia.

Media Contact for Teletrac Navman:
Sara LaFauci – SHIFT Communications (617) 779-1804


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