Challenge:
Canal & River Trust is the charity responsible for managing the canals, rivers and locks of England and Wales, with specialists on the road all over the country, whose job it is to ensure waterways are safe, accessible, and enjoyable for everyone, while also preserving their historical and ecological significance.
One of these professionals was driving to a job, travelling within the speed limit. There was nothing unusual about this trip, until a car going in the opposite direction drifted into his lane.
The van swerved slightly to avoid collision, but it was unavoidable. Within seconds, the van crashed and flipped on its side, coming to rest in the middle of the road. Moments later, a lorry struck the rear of the van.
Fortunately, no one was seriously injured and an off-duty paramedic who happened to be driving by stopped and offered immediate assistance.
The driver of the car which caused the accident denied responsibility, leaving the Canal & River Trust facing a potentially expensive insurance claim
Teletrac Navman’s solutions not only recorded what happened on the day of the accident, they proved that our driver did everything right and was 100% not at fault.
- Steve Mulvaney, Fleet Manager
Solution:
Initially, the car driver denied any fault. However, footage from the Teletrac Navman cameras (installed inside the van and at its front) provided clear, indisputable evidence that quickly cleared the van driver of any blame.
The in-cab driver-facing camera automatically saved the recording and made it instantly accessible through the TN360 fleet management platform. Evidence showed that the Canal & River Trust professional driver exhibited no irregular or dangerous behavior before the incident. Meanwhile, the forward-facing camera clearly captured the car swerving into the wrong lane, endangering the van and other road users.
The footage from the Dash Cameras was invaluable - it saved time and helped protect the trust and our team’s reputation, meaning we can continue to do our important work across the country while maintaining safe operations.
- Steve Mulvaney
Results:
The impact of Teletrac Navman's Smart Dash cameras has been significant. Thanks to footage captured by the smart cameras:
- Canal & River Trust saved upwards of £12,000 in insurance costs
- The professional van driver felt reassured they weren’t at fault and found it easier to process the incident so they could return to work
- A powerful message for internal use, showing new technologies are worth the investment
About Canal & River Trust:
Canal & River Trust (C&RT), the charity responsible for managing canals, rivers and locks of England and Wales, is committed to improving safety and driver wellbeing through technology investments. By installing over 500 Smart Dashcams across its geographically spread fleet, C&RT committed to support improvements in safety and driver training, as well as shielding against rising insurance premiums.