Global GPS fleet tracking giant, Navman Wireless, has merged with Teletrac, creating one of the world’s largest telematics organizations.
The newly combined company will be overseen by an executive management team selected from both Teletrac and Navman Wireless. TJ Chung, Navman Wireless president, will take the helm as CEO of the joint company. The company will continue to operate under both the Navman Wireless and Teletrac brands and fully support all current subscribers and platforms in its ongoing goal to drive the industry forward.
“It became clear in our race to being the predominant global GPS fleet and asset tracking solution, that the leverage of combining Navman Wireless and Teletrac was in the clear best interest of both companies’ current and future customers. We realized that both companies were highly synergistic and we had the opportunity to leap forward by partnering strength on strength,” Chung said.
What Does This Mean for the Telematics Industry?
The combined resources of Navman Wireless and Teletrac will expand the company to a more geographically diverse market, with offices across the globe in multiple continents. “We believe more and more companies will want to partner with a global leader that holds a strong track record of customer success,” Chung noted.
The consolidated engineering teams of Navman Wireless and Teletrac will create an industry-leading R&D budget, paving the way for future innovation in the telematics space at a level greater than currently seen in the market. “We expect that both Navman Wireless and Teletrac customers will be able to greatly leverage the enhanced feature set in the coming years as a result of this combination. Further, our future customers will see the added benefit of leveraging innovations from two leading companies,” noted Mike Jarvinen, VP of Marketing for the joint company.
Focus on Customer Experience
Furthermore, the combined company now represents one of the largest customer support teams in the fleet management industry, where responsive customer service is highly valued. “A commitment by both companies to provide exceptional customer service represents the dedication we have as an organization to our entire customer base, as well as acknowledging the responsibility of maintaining loyal and trustworthy relationships with our clients,” said Orlando Hernandez, Director of Customer Support at Teletrac.