What should you look for in a truck tracking provider?
Quality of Location Tracking
Monitor the exact location of all your assets, personnel, and various equipment. Be sure to ask how accurate – and how often - the GPS truck tracker provider’s location tracking is updated. The ability to accurately locate assets in real-time allows trucking fleet operators to monitor more than just location. Pinpoint location data can lead to informed decisions that ultimately can minimize fuel costs, improve productivity, predict maintenance repairs and understand time on site.
Customer Support Availability
When purchasing truck tracking software it is important to find a partner that will support your efforts to optimize fleet performance. Not all GPS truck tracking providers offer the same customer services. How will the provider assist you and your employees in learning the nuances of the new system? Are their training services live and on-demand so your staff can learn at their convenience? What kind of customer support do they provide to ensure any issues are resolved as quickly as possible? Does the provider have a history in the trucking space and experience to consult you on any fleet management issues that may arrive? Look for a provider that can offer 24/7 bilingual customer support seven days a week. A good software provider has role-based support and training services so that your drivers or administrators are getting help from someone who knows this ins and outs of their roles specifically.
Whether you need a plug-and-play device to begin tracking your trucks instantly or a tamper resistant, commercial-grade hard-wired device that is professionally installed on your schedule, a truck tracking system provider should understand that you need to keep your fleet moving and make the installation process work wherever your trucks are.
Truck Tracking Systems
Most frequently asked questions
Truck tracking can track a variety of medium-to-heavy-duty assets, buses, cargo vans, specialty trucks for dumping and cementing and much more.
Technically GPS truck tracking devices can be installed almost anywhere on a vehicle. Although most devices are installed either behind or on the dashboard through an on board diagnostics (OBD) port.
Normally OBD ports are used to run diagnostic reports and connect with the vehicle’s onboard computer. These ports can also be used to give drivers real-time data on vehicle performance such as fuel efficiency, temperature, airflow, speed and more.
To gain a full understanding of how your driver and vehicles are operating truck tracking collects data points such as location, ignition cycles (for trip reporting), geographical site entry and exit, driver behavior data (including harsh braking, harsh acceleration and speeding), job dispatch records, proof-of-delivery, maintenance records, hours of service data and more. Collecting these data points provides better insight to driver safety, fuel costs, maintenance requirements, route optimization and productivity.
GPS truck tracking technology is able to pinpoint the location of a vehicle or asset within six feet.
Vehicle movement is tracked in real-time and users select the frequency of how often vehicle location is logged in their truck tracking system. Some systems store HD data when critical events take place that show second-by-second location and driver activity to help understand why the incident took place.
Yes, the DRIVE App can be installed on your own Android devices or we offer a cost effective tablet devices that meet your requirements.