GPS Fleet Tracking
Frequently Asked Questions
Fleet tracking uses global positioning systems or cellular towers to monitor the current status and activity of all tracked assets, including not only vehicles and equipment, but workers as well. This data is transmitted back to a cloud-based software application where it is analyzed and presented on an easily digestible dashboard in real-time.
Because GPS fleet tracking uses satellite technology, it is very accurate and offers real-time insight into your fleet. For location information, these devices are accurate to within three meters. When operating in areas with no service, the system can store data on the device and upload when service resumes to ensure data integrity.
Just a few examples of the types of land-based vehicles you can track with GPS fleet tracking include cars, vans, trucks, trailers, construction equipment and unpowered assets. We have written an article outlining in more detail the types of vehicles that you can track.
Modern fleet tracking systems are entirely cloud-based, allowing them to access via a web-browser, such as Microsoft Edge, Google Chrome or Safari. These cloud-based platforms also mean your important data can be accessed from virtually anywhere with an internet connection.
Most GPS fleet tracking providers offer both live and on-demand virtual training options. In addition to instructor-led courses; on-demand videos, tutorials and other al-a-carte training materials are built into our software platform to allow users to learn at their own pace.
It’s important to choose a GPS fleet tracking provider that offer the level of support you and your organization need. These services can run the spectrum, from white-glove support to full self-service. Support comes in many forms, including:
- In-App Support
- Online Chat
Teletrac Navman provides 24/7 bilingual phone support with industry-leading response and resolution times. Plus, we go above and beyond typical support channels to provide in-person roadshows, online training webinars and pro-active platform updates and information.
GPS fleet tracking devices can be installed in one of two ways:
Professional installation: Devices are hardwired into the vehicle by a licensed professional, providing a secure, tamperproof product.
Self-Install: Plug-and-play devices are easy to self-install and offer more flexibility when transferring the device from one vehicle to another.
Our Enterprise tier at Teletrac Navman offers not only a dedicated account manager and professional services support but also the option for custom analytics, dashboards and integrations.
No. Our software can be accessed from any computer or Android mobile device with an active Internet connection. So once your telematics devices are installed you will be able to get access fleet insights straight away.